These terms of use are valid between TopMeteo Aviation Weather GmbH, Hauptstrasse 4, 14806 Planetal OT Locktow, Germanny (in short, TopMeteo) and you as the user. Users are exclusively individuals.
TopMeteo sells products for the analysis and forecasting of atmospheric conditions, hereinafter referred to as "products". The user is entitled to use the respective products supplied to him (where applicable, for a fee) for private, personal purposes and to copy the associated content temporarily to the memory of his computer/end device. Automated access or download of products is prohibited. Likewise, the user may not let AI assistants, chatbots or AI agents use the account, give them the login details or pass products to such services for analysis. The user is entitled to produce reproduction copies (e.g. forecast printouts or creation of screenshots) for his own private information purposes only. Public and non-public sharing (e.g. in chat groups) is not permitted. The user must ensure that his user name and password cannot be accessed by a third party. All other usage scenarios shall be subject to the express written consent of TopMeteo and this consent can be revoked at any time. TopMeteo reserves the right to prohibit access by the user indefinitely in the event of misuse or the justified suspicion of misuse. If you want to purchase licenses for a company please contact us at info@topmeteo.eu .
Products are usually manufactured using automation and in line with state-of-the-art technological developments. If products are created manually, this will be indicated explicitly. Due primarily to the complexity of the profession of weather forecasting, there can be no claim to the accuracy of analyses and forecasts, neither for products created via automation, nor those created manually. TopMeteo can provide no guarantee to the user of the accuracy, completeness, reliability, currency or usefulness of the products. In the case of products created manually, delivery may be delayed, or, further to prior notification, omitted, without any justification for a claim for compensation. The user shall not be entitled to make a liability claim based on the use or unavailability of the products. TopMeteo expressly excludes any liability or guarantee and shall not provide any form of compensation for damages whatsoever.
TopMeteo wishes to expressly indicate that TopMeteo is not an aviation weather service as part of flight safety services in the meaning of SES or of similar applicable legal provisions, and does not maintain any facilities or services that supply the aviation industry with weather forecasts, weather reports and weather observations, nor with any other weather information or data which is made available by countries or states for aeronautical purposes. The products also do not serve to warn or avert danger from storms and other weather hazards of any kind.
Withdrawal policy
Right of withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period will expire after 14 days from the day of the conclusion of the contract.
To exercise the right of withdrawal, you must inform us (TopMeteo Aviation Weather GmbH, Hauptstraße 4, 14806 Planetal OT Locktow, Germany, Phone +49 33843 41925, E-mail info@topmeteo.eu) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or e-mail). You may use the model withdrawal form below, but it is not obligatory.
You can also exercise your right of withdrawal online at vfr.topmeteo.eu using the “Withdraw from contract” button in the footer of every page (after logging in to your customer account). If you use this online feature, we will send you an acknowledgement of receipt of the withdrawal on a durable medium (e.g. by email), including its content and the date and time of its submission, without undue delay.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
If you requested to begin the performance of services during the withdrawal period, you shall pay us an amount which is in proportion to what has been provided until you have communicated us your withdrawal from this contract, in comparison with the full coverage of the contract.
End of the information on withdrawal
Model withdrawal form
(Complete and return this form only if you wish to withdraw from the contract.)
To
TopMeteo Aviation Weather GmbH
Hauptstraße 4
14806 Planetal OT Locktow
Germany
E-mail: info@topmeteo.eu
I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract for the provision of the following service:
____________________________________________________________
Ordered on: ____________________________________________________________
Name of consumer(s): ____________________________________________________________
Address of consumer(s): ____________________________________________________________
Signature of consumer(s) (only if this form is notified on paper): ____________________________________________________________
Date: ____________________________________________________________
(*) Delete as appropriate.